Friends and Family Test Responses
What Patients Are Saying
The government have asked that all GP practices have a survey available to patients asking how likely it would be that they recommend Dr. Vasanth's Surgery to their friends and family, and if they would like to comment on their experience of the practice. Thank you to all who took part! The responses are recorded below.
Overall: January 2024 98% positive and February 2024 93% positive.
These have been discussed and fed back to the patient participation group
February 2024 Positive Comments
Great service. Easily contactable. Welcoming, friendly and clean
Appointment same day as you ring
Because it was done professionally kindly for a 77yr
Because the doctor is very good
Great service. Easily contactable. Welcoming, friendly and clean.
I'm normally a nervous wreck but today I've left the surgery with confidence and feel a lot more at ease thanks to nurse Temitope and Dr Vasanth
Was seen quickly examined so the outcome was good
Yes
They are always really helpful and try to do their best really friendly and helpful on reception and Dr Vasanth is a brilliant doctor
My doctors surgery is amazing always treat me and all my family with respect and go above and beyond to do anything they can to help xx
The lady doctor spent time reading my notes and listening to how i was feeling
Since joining the surgery has been easy to deal with and very helpful. All staff are welcoming and approachable.
On time efficient and genial
Excellent all round
Got an appointment same day as call, & listened too sympathetically
Appointment made. Seen extremely quickly. Nurse was lovely and put me at ease. Tests done and extremely satisfied.
Because he evaluated me quickly and answered my questions clearly. I came away with clarity
Time and patience
The nurse was very attentive to my medical condition and has arranged to monitor my blood pressure over the next two days which will be very helpful to
me.
Excellent nurse
Seen quick
Because gp experience was v good
It's sometimes frustrating when you can't get an appointment to see the doctor but when you do see him he is very friendly and very thorough. He gives
you the time you need and doesn't rush you out
Went to see the nurse on time and they listened to the both of us and treated us with respect
The way I was been attended to
I attended my appointment with the nurse for annual check,
the lady I saw was lovely did my blood pressure asked lots of questions about my heath asked if
there was anything I would like to discuss with her, overall very good
Because the service was very good and helpful .
I rang yesterday and was given an appointment today , excellent service
Time spent discussing health issue.
The doctor and receptionist were all very friendly
February 2024 Negative Comments
The doctor is appalling
January 2024 POsitive Comments
He listens to my concerns regarding my health and wellbeing
Don't go to doctors but rang yesterday got appointment today so that's why gave a 1 .
Dr Vasanth helps you feel at ease and we always feel like the time he gives us, of worth and valued by us. We appreciate all who are there for on and on behalf of the surgery. We are grateful
Friendly receptionist Friendly personable/ empathetic Dr
I wasn't kept waitin and the nurse was really nice
Dr Vasanth and staff always take time and show interest in you as a patient of their practice
Because of the very quick response to an email sent and an appointment made on the same day
Nice chap, very helpful
Because the nurse was on time and was very friendly
Everything explained clearly to me and very politly
I emailed in late yesterday and got an appointment today so very quick turn around
Appointment time spot on.Very pleasant.Answerd all questions.
Your practice is excellent
Very understanding of my needs, listened to me and gave a way forward
Helpful staff & the doc listened
Seen on time, thorough examination
Polite and clear advice. Appointment on time not rushing to see another patient
Excellent service & good communication, rang the doctors that morning managed to book in the same day.
My visit yesterday was really good and dr vasanth was attentive and helpful. It would be nice if it was easier to get an appointment though as I often feel like
Nurse was very nice and explained things
Because of the standard of service I received
Managed to get appointment & on time
Because I alway. Receive a good service
Because he listened to me,and helped me .
Friendly staff, promptly seen
Seen to quickly, examined and treatment sorted. Everything I need to know and do was explained.
Nurse was excellent she listened and spoke to Bolton Eye unit to bring forward my appointment very happy
Great service
I found Mr Valli very pleasant and informative.
Seen quickly
Service great, timekeeping bad
Doctor was very thorough and took note of everything I told him.
Very attentive and thorough
Great doctor but always a long waiting time for appointments of around 30 mins
I was seen on time and professionally, Explained everything in detail and all my queries answered and very helpful. Thanks.
January 2024 Negative Comments
Waited 3 weeks for the appointment and have been stressed about it over Christmas/ New Year
I can't see the doctor when I need to and have to email rather than be seen in person which isn't great. I also feel like I don't get any proactive check ins regarding my asthma and have to ask for these myself